Union Education Minister Dharmendra Pradhan has enlisted technical experts from IIT Madras and IIT Kanpur to help the Central Board of Secondary Education (CBSE) resolve issues affecting its post-result services portal.

The initiative aims to ensure a smoother and more transparent process for students applying for answer sheet verification, marks review, and re-evaluation after board examination results.

IIT Teams to Examine Technical Performance

According to officials, the expert groups from both IITs will review the overall functioning of the portal and suggest improvements to strengthen the system during high-traffic periods.

The technical teams are also expected to recommend corrective measures wherever necessary to improve user experience and reduce service interruptions.

Dharmendra Pradhan stated that student welfare remains the highest priority and instructed CBSE to address the technical concerns at the earliest.

Concerns Following CBSE Class 12 Results

After CBSE announced the Class 12 board examination results on May 13, several students and parents raised concerns regarding marks awarded in certain subjects. Questions were also raised about the accuracy of evaluations carried out through the Board’s On-Screen Marking system.

In response, CBSE revised its post-result procedure on May 15. Under the updated process, students were first allowed to obtain scanned copies of their evaluated answer sheets before applying for verification or re-evaluation.

The application process for scanned copies began on May 19. However, due to heavy traffic and technical difficulties on the portal, CBSE extended the deadline twice, finally moving it to May 26.

The latest intervention by IIT experts is expected to improve portal performance and help students complete verification and rechecking applications more efficiently during the re-evaluation period.